Make Salesforce Work in China Without Starting Over

Global companies use Chinafy to extend their Salesforce to China-based teams and web visitors in typically under 2 weeks, with no changes to their existing setup and minimum to no IT lift required.

Try Chinafy for free

Get Started

Why Salesforce for global teams needs a China layer

Global Salesforce environments often depend on third-party scripts, identity flows, CDNs, fonts, trackers, and resources that load slowly or inconsistently from mainland China.

This affects two types of Salesforce usage:

Sales Cloud CRM access

China-based sales and support teams accessing your global Salesforce org run into timeouts, failed syncs, and broken workflows. Logins are slow, data entry is unreliable, and file uploads regularly fail, so teams find workarounds instead of using the tools you've invested in.

Salesforce-hosted web properties

Pages built on Salesforce Marketing Cloud, Account Engagement, or Experience Cloud rely on external scripts, fonts, and CDNs that are frequently throttled or blocked in China, resulting in broken pages or no page at all for visitors in China.

How Chinafy works with Salesforce

Chinafy sits between your global Salesforce instance and your China-based users as an added layer. No changes to your Salesforce setup, no onshore rehosting, no disruption to your existing infrastructure.

For Sales Cloud CRM

Connect your domain.
Your team provides a domain and Chinafy handles the configuration.Step 1

Chinafy optimizes for China.
Chinafy layers onto your existing Salesforce instance to accelerate delivery for users in China.Step 2

Your China team has fast access to Sales Cloud.
Login, data entry, syncs and file uploads all work as expected.Step 3

For Salesforce Web Properties

Chinafy generates a China-optimized version of your Salesforce-hosted pages. China visitors are automatically routed to the optimized version via geo-IP. Global visitors continue seeing the original, unchanged.

Does your website work in China?

How Chinafy fits Into your Salesforce China strategy

Salesforce on Alibaba Cloud is built for companies that need localized CRM operations with mainland China hosting and compliance requirements. Chinafy serves global Salesforce customers who need reliable China access to their existing setup: before, during, or alongside whatever broader China decisions your team is working through.

Live in weeks, not months

Chinafy helps global Salesforce teams improve China access in as little as 2 weeks, with onboarding handled end-to-end. A full onshore deployment is a different undertaking, one that typically involves migration planning, integration work, and compliance review.

Works with your existing global infrastructure

Chinafy uses an offshore stack with servers positioned close to mainland China, so nothing needs to be hosted or managed inside China. Salesforce on Alibaba Cloud runs as a separate instance and brings the infrastructure requirements that come with it.

Your existing data architecture stays in place

Chinafy supports China-based Salesforce users without touching your existing global data architecture, with your data staying exactly where it is. For teams with specific data residency or regulatory requirements for mainland China, our ecosystem partners include specialists who can help.

No CRM migration or replatforming required

Chinafy deployments involve DNS configuration, testing, and workflow validation. Your CRM data, architecture, and configurations stay exactly as they are, giving teams a faster path to China access while preserving full flexibility for future decisions.

Built for access and phased China strategies

Chinafy works across global Salesforce environments, hybrid architectures, and teams operating alongside Salesforce on Alibaba Cloud. You can improve China access now while keeping full flexibility around future infrastructure or compliance decisions.

Expert Enterprise-level support from start to finish

Chinafy is built for global Salesforce teams running on existing international infrastructure. For questions around onshore compliance or data residency, our ecosystem partners include advisors who specialize in exactly that. [Find a partner >]

Enterprise-grade security, scale, and support

Complement your Salesforce stack with solutions designed for security & scale.

- ISO27001 certified

- PCI DSS compliant

- Network layer DDoS protection

- No changes to your Salesforce security configuration

Chinafy is built for global Salesforce teams running on existing international infrastructure.

For questions around onshore compliance or data residency, our ecosystem partners include advisors who specialize in exactly that.

Visit Chinafy Trust Centre >

Working with Salesforce clients who have teams in China?

If you implement Salesforce for clients with China-based teams, Chinafy helps you extend that value to China without a separate migration or rebuild. A growing number of consultants and SIs are adding Chinafy to their Salesforce practice. Get in touch to learn more.

Become a Chinafy partner >

Confidently optimise with Chinafy

Your WordPress site can be optimised for China in just 1.5 weeks instead of months or years. Optimise your offshore site or get expert support to go onshore.

From optimising Osaka’s largest scale shopping malls...

In under two weeks, the Umeda Osaka team's agency was able to -

Accelerate the Umeda Shopping website by at least 16.5x, from 46.3s to 2.8 seconds page complete

Successfully resolve previous Google Analytics tracking issues

Continue managing their WordPress website as they normally would, from Japan, while ensuring high-performance in China

Check out the case study >

…to the Asia branch of a leading UK private school

Speed improvement of 5.4x faster on average, from incompletely loaded at 25.2 seconds to 4.7 seconds page complete

Deliver their site with full interactivity, including previously inaccessible videos and a custom application portal

Learn how Chinafy helps companies increase traffic and engagement, while saving thousands in cost >

Salesforce in China FAQ

Does Salesforce operate in mainland China?

Yes. Salesforce has partnered with Alibaba Cloud to offer localized, cloud-based versions of its core products (Sales Cloud, Service Cloud, and the Salesforce Platform) hosted within mainland China. This managed SaaS offering is designed to meet China’s data residency and compliance requirements without the need for on-premise infrastructure or manual updates (Salesforce, Alibaba Cloud).

Do I need to migrate to Salesforce China?

Not necessarily. If your team does not have a confirmed PIPL mandate for onshore data residency, Chinafy can optimize your existing global Salesforce instance for China access in under two weeks, with no migration or rebuild required. Salesforce China is the appropriate path for companies with confirmed onshore compliance obligations.

Do Salesforce-hosted websites work in mainland China?

Salesforce-hosted websites (e.g., those built with Salesforce Marketing Cloud Account Engagement) often perform poorly or fail to load entirely in mainland China unless specifically optimized. These pages rely heavily on external scripts, fonts, trackers, and non-China-licensed CDNs, which are subject to blocking, throttling, or significant latency under China’s internet regulations.

What Salesforce products does Chinafy support?

Chinafy supports browser-based Sales Cloud access (login, data entry, syncs, file uploads, reports, dashboards) as well as Salesforce-hosted web properties built with Marketing Cloud, Account Engagement, or Experience Cloud. The native Salesforce mobile app (iOS/Android) is not supported.

Why do Salesforce pages struggle to load in China?

Salesforce global instances often depend on third-party resources and CDNs that perform poorly or are inaccessible in China. This causes incomplete page loads, timeouts, or broken site functionality (Salesforce Engineering).

What happens when a Salesforce-hosted website is accessed in China?

Users accessing Salesforce sites hosted outside China often experience slow load times and limited functionality due to cross-border network constraints and the inaccessibility of key web resources.

Do I have to rebuild my site for China if I'm using Salesforce?

Not necessarily. Chinafy can be layered onto your existing Salesforce stack to create a China-optimized version of your site in approximately two weeks, with no need to rebuild or rehost. For businesses opting into the Salesforce on Alibaba Cloud offering, additional localization steps may still apply, depending on setup and deployment goals.

Note: Some businesses may still require local hosting and an ICP license depending on their operations and business needs. For those, Chinafy can support onshore configurations. Always consult your legal/compliance team as needed.

Read more | Onshore hosting in China: why your website still loads slowly

Do I need an ICP licence for a Salesforce-hosted website?

Only if your site is hosted in mainland China or uses a China-based CDN. ICP licensing and a China business entity is a regulatory requirement for any site that uses mainland-hosted infrastructure, regardless of the underlying CMS or platform.

Disclaimer: This content is for general informational purposes only and does not constitute legal advice. For compliance guidance, please consult with your legal counsel or approved regulatory advisors.

Read more | What is an ICP license?

What China data compliance rules do we need to plan for?

If you are transferring Chinese personal information outside of China, the Personal Information Protection Law (PIPL) applies extraterritorially to any foreign company, such as when Chinese leads enter a global CRM. Collecting data for cross-border data transfer requires specific consent and, when you exceed ~1 million records or handle sensitive data, may require a security assessment, data localization or regulator-approved transfer mechanisms.

For companies with confirmed PIPL requirements, migrating to Salesforce China may be suitable.

How long does a Chinafy deployment take and what results can I expect?

Whether you're looking to optimize your Salesforce Sales Cloud instance or a Salesforce-hosted website, implementation is 1.5-2 weeks and results in sites that can load 6-8x faster for Mainland China visitors.

Does Chinafy work with SSO?

SSO configurations require case-by-case evaluation.

Does Chinafy handle PIPL compliance?

Chinafy provides the technical performance layer only. It does not replace onshore data residency or regulatory compliance under PIPL. For compliance guidance, please consult with one of Chinafy’s recommended partners or your legal counsel or approved regulatory advisors.

Don't just take our word.

IMAGE SOURCE: NOLATO

"Chinafy has made it possible for us to be sure that our web visitors in China have the same good experience as all our other visitors in the rest of the world."

Michela Nalin Francek, Marketing Manager for NolatoFor more Chinafy customer stories >

Image Source: SnapEDA

"Over 1 million engineers use SnapEDA each year all over the world. We were attracted to Chinafy's service because of how easy they made it to support the Chinese market."

Natasha Baker, CEO & Founder of SnapEDAFor more Chinafy customer stories >

Image Source: Global Alumni

We are very happy with working with Chinafy. They went above and beyond to ensure we help MIT Professional Education deliver world-class online education in China.

- Ignacio Cerro, CFO, Global Alumni for MIT Professional EducationFor more Chinafy customer stories >

"Consistency is crucial for us.
Chinafy fits the bill of what we were looking for."

Jonathan Rhodes, Marketing Technology Manager of Registrar CorpFor more Chinafy customer stories >

"The process was super easy and I'm really glad we selected your team. The experience has been beyond my expectations."

Nicolas Duchesne-Lafoest, Product Marketing Manager For more Chinafy customer stories >

"Chinafy went above and beyond to help me produce my event. I'm not sure I would have been successful without them. The client was elated that we managed to fulfill the request to live-stream into China so quickly."

Kevin Denham, Technical Director at ADM ProductionsFor more Chinafy customer stories >

Make your Salesforce work in China

Fill out the form and one of our Chinafy team members will reach out to you within 1 business day to book an initial call or with a plan for next steps.

No migration required.

Verifiable results in just 2 weeks, instead of 1-2 years.

Minimum to no action required from your IT teams.

"Chinafy has made it possible for us to be sure that our web visitors in China have the same good experience as all our other visitors in the rest of the world."

Michela Nalin Francek, Marketing Manager for Nolato

"Over 1 million engineers use SnapEDA each year all over the world. We were attracted to Chinafy's service because of how easy they made it to support the Chinese market."

Natasha Baker, CEO & Founder of SnapEDA

We are very happy with working with Chinafy. They went above and beyond to ensure we help MIT Professional Education deliver world-class online education in China.

Ignacio Cerro, CFO, Global Alumni for MIT Professional Education

"Consistency is crucial for us.
Chinafy fits the bill of what we were looking for."

Jonathan Rhodes, Marketing Technology Manager of Registrar Corp

"The process was super easy and I'm really glad we selected your team. The experience has been beyond my expectations."

Nicolas Duchesne-Lafoest, Product Marketing Manager

Kevin Denham, Technical Director at ADM Productions