Chinafy's GDPR Commitment

We are wholly invested in our customers’ success and the protection of customer data. One way that we deliver on this promise is by helping Chinafy customers and users understand, and where applicable, comply with the General Data Protection Regulation (GDPR). The GDPR is the most significant change to European privacy legislation in the last 20 years and went into effect on May 25, 2018. 

It is designed to give EU Citizens more control over their data and seeks to unify a number of existing privacy and security laws under one comprehensive law. The GDPR not only applies to organizations located within the EU, but it also applies to all companies processing and holding the personal data of data subjects residing in the European Union, regardless of the company’s location. 

On this page, we explain our approach and investment in FDPR compliance and how we help our customers comply with GDPR. 

GDPR Compliance

We appreciate that our customers have requirements under the GDPR that are directly impacted by their use of Chinafy products and services, which is why we have devoted significant resources toward helping our customers fulfil their requirements under the GDPR and local law. 

Below are several GDPR initiatives that have been implemented for our cloud products: 

We support appropriate international data transfer mechanisms by executing Standard Contractual Clauses through our updated Data Processing Addendum. 

We have made required updates to relevant contractual terms. 

We have ensured that Chinafy staff that access and process Chinafy customer personal data have been trained in handling that data and are bound to maintain the confidentiality and security of that data. 

We hold any vendors that handle personal data to the same data management, security, and privacy practices and standards to which we hold ourselves. 

Our Security and Certifications

Protecting our customers’ information and their user’s privacy is extremely important to us. We are entrusted with some of our customers most valuable data, which is why we have built security into every layer of Chinafy. We provide replication, backup, and disaster recover planning, encryption in transit and at rest, advanced threat detection, and more. Visit the Chinafy Security Practices page to learn more about our approach to security. 
Additionally, we have devoted significant resources towards ensuring our cloud products are built and designed in accordance with widely accepted standards and certifications. These standards mirror many of the security and privacy requirements of the GDPR and give our customers a transparent framework by which to measure our software development and data management practices. 
We are currently short on certifications but have initiated the process for ISO/IEC 27001, PCI DSS, as well as SOC2 Type II certifications. To learn more about our certification process, please see the Compliance Page on our Chinafy Trust site. 

International Data Transfers

We offer customers a robust international data transfer framework as part of our Data Processing Addendum. This addendum ensures that our customers can lawfully transfer personal data to Chinafy outside of the European Economic Area by relying on our Standard Contractual Clauses. This addendum also contains specific provisions to assist customers in their compliance with the GDPR. 

Chinafy does not access, collect, store, or otherwise process personal data in connection with providing our service, except in limited cases where such data is provided for incidental support services. As such, many of the obligations under GDPR that apply to data processors do not apply to Chinafy. 

Privacy and Consent

Your privacy is important to us, and so is being transparent about how we collect, use, and share your information. In our Privacy Policy, we share what information we collect, how we use and store that data, and how you can access and control your information. 

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