Supported Technologies

About Cloudinary

Cloudinary is an end-to-end media management platform that helps companies manage digital assets across various channels including websites, mobile apps and marketing campaigns. It provides an efficient way to store, organize, search, deliver and optimize media assets such as images, videos and audio files. Companies can leverage Cloudinary's tools to automate the entire workflow process from uploading to resizing or cropping images for different devices or platforms. With Cloudinary, organizations can also securely manage digital assets with access control settings and secure encryption methods.

Cloudinary in China

By default, Cloudinary uses CDN outside of China for content delivery and may load slowly and inconsistently when accessed from China. As a result, visitors accessing Cloudinary or interacting with their features (i.e. live streams powered by Cloudinary) may also encounter interaction and accessibility issues. 

This is Cloudinary's official requirements about access in China:

"While we do have a global (well, excluding China) CDN for all of our plans, including the free plan, delivering content inside mainland China is much trickier.

The Chinese Ministry of Industry and Information Technology (MIIT) requires companies to obtain an ICP (Internet Content Provider) license, which is no small feat. The permit requires a company to either have an existing entity in the country or a responsible contact with a valid business license in China. Additional details, such as the company’s name, valid ID certificate of the person in charge, the specific domains to whitelist, and other requirements are also a prerequisite. Plus, the entire document must be in Chinese, so you’d probably need some local translation help.

Without an ICP license, companies can’t serve content using Chinese servers or enjoy localized CDN providers. That means websites served from outside China will have slower load times or even suffer from limited accessibility.

Do you use Cloudinary on your website? Fill in our Get Started form to learn how we can help you optimize your website so that it works fast, fully, and securely for visitors in China.