TL;DR - Salesforce landing pages can usually be accessed by visitors in mainland China, but reliability is inconsistent unless you plan for cross-border network conditions and third-party dependencies. Salesforce-hosted web experiences (e.g., Pardot landing pages/CMS pages) often underperform in China because they rely on resources and CDNs (content delivery networks) outside the mainland, leading to incomplete loads or timeouts. A China-based or near-China CDN can help with delivery proximity but won’t handle issues relating to third-party assets. Chinafy can generate a version of your site with performance optimized for China by detecting and handling slow or blocked resources, and routing only China traffic there without a rebuild.
Salesforce spans multiple products, including CRM and Commerce Cloud. In web contexts, teams can publish Salesforce-hosted pages (e.g., Pardot landing pages and CMS/marketing pages) that then typically load trackers, forms, and third-party libraries. This article focuses on these landing pages, rather than the Salesforce platform and its core cloud services.
Salesforce domains aren’t categorically “blocked” in mainland China, but websites and landing pages hosted outside China often exhibit slow load times and limited functionality due to cross-border constraints and inaccessible web resources. When pages rely heavily on external scripts, fonts, trackers, and non-China-licensed CDNs, web experiences may be subject to blocking, throttling, or significant latency under China’s internet environment.
The two primary reasons why Salesforce landing pages often perform poorly in mainland China are:
Cross-border latency: When websites or landing pages are hosted or delivered from outside of China, the effects of location and distance are emphasized and more extreme than other markets due to China’s internet infrastructure, which operates through a small number of state-affiliated ISPs with limited international interconnectivity and strict network controls.
Third-party dependencies: Fonts, analytics, and other libraries loaded by Salesforce pages are often slow or inaccessible in China, causing incomplete page loads and broken functionality.
To make websites or landing pages work in mainland China, there are two key components to consider: their infrastructure and code.
On the infrastructure side, a near-China or China-based CDN can improve loading speeds as static assets will be delivered from a node closer to the end user. However, as is the case with onshore hosting, a China CDN only solves part of the problem with cross-border China web performance. A CDN, no matter the locations of its Points of Presence (PoPs), does not handle third-party resources on the code-based side, which are often the primary technical reason why Salesforce landing pages perform poorly in mainland China.
Chinafy offers a solution to make your website work faster and fuller in mainland China, accounting for both the infrastructure-level and code-level incompatibilities.
Here’s how Chinafy works:
Generates a version of your website/landing page for China visitors without affecting your current site.
Combines both in-person and platform-level features to detect and replace blocked or slow resources that cause loading delays.
If you're hosting offshore, Chinafy routes China-IP-based traffic to the China-optimized version of your site. If you're already hosting onshore (e.g., using Salesforce China), all your traffic will see the optimized version for China visitors.
Chinafy then keeps your China-optimized site in sync with your global one, so any content changes are reflected accordingly.
Note: Chinafy does not work with websites that are officially blocked or inaccessible in China.
Use Chinafy’s Global Speed Test or Visual Speed Test to benchmark pages from Beijing, Shanghai, and Guangzhou versus global regions. Track TTFB (time to first byte) and page-complete times, then re-run after optimization to validate improvements.
Businesses differ in terms of their requirements when operating or marketing to mainland China, with variables including industry, information collection and more. Specific to hosting a website in China, an ICP filing or license is legally required if you host or use any servers inside of mainland China or use a China-based CDN. This requirement applies to any website that is physically hosted within China or utilizes China-based infrastructure, regardless of which marketing tech stack is being used.
Salesforce landing pages are reachable from China, but performance can be inconsistent due to the use of third-party resources and hosting outside of mainland China. Chinafy can address the underlying reasons why your site is struggling to load fully in China and optimize pages without affecting your existing site.
If you’re looking for ways to make your Salesforce-powered website or landing pages work in mainland China, contact Chinafy for a website evaluation.